HOW CAN I TRACK MY ORDER?/ I DON’T SEE ANY TRACKING INFORMATION.

Please visit the Ninjavan Tracking Page and input NVSGAPRSG000, followed by your order number.

For example, if your order number is M12345, your tracking number is NVSGAPRSG000M12345. A tracking number may not be available right away. Tracking numbers are only made available on business days (not including weekends).

Please wait for at least one business day for tracking information to appear. If your tracking information does not become available within 1-2 business days, please contact Customer Service (email) to confirm the status of your order

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